1. Returns & Exchanges

• Returns or exchanges are accepted only for damaged, defective, or incorrect products delivered to customers.
• Customers must raise a return request within 48 hours of receiving the order.

2. Return Conditions

Returned products must:

• Be unused and unwashed.
• Include original tags and packaging.
• Be in the same condition as received.

3. Non-Returnable Items

The following items are not eligible for return:

• Products purchased during sale or promotional offers.
• Customized or altered products.
• Innerwear, shapewear, and hygiene-sensitive products.

4. Refund Processing

• Approved refunds will be processed within 5-7 business days to the original payment method.
• Shipping charges are non-refundable unless the return is due to our error.

5. Cancellation Policy

• Orders can be cancelled before dispatch.
• Once shipped, cancellation requests cannot be accepted.