1. Order Processing

• Orders are usually processed within 1-3 business days after payment confirmation.
• Orders placed on weekends or public holidays will be processed on the next working day.

2. Shipping Time

Estimated delivery times:

• Metro Cities: 3-5 business days
• Other Cities and Towns: 5-8 business days
• Remote Locations: 7-10 business days

3. Shipping Charges

• Shipping charges, if applicable, will be displayed during checkout.
• Free shipping offers may be available on selected products or minimum order values.

4. Order Tracking

• Tracking details will be shared via SMS, Email, or WhatsApp once the order has been dispatched.

5. Delivery Delays

• Delivery timelines may be affected by weather conditions, public holidays, courier issues, or unforeseen circumstances.

6. Damaged Packages

• Customers are requested to inspect the package upon delivery and report any damage within 24 hours of receiving the order.